Shipping Policy

Thank you for shopping at Overlandtrek! We are committed to providing you with the best possible experience, and that includes a clear and transparent shipping process. Please review our policy below.

Shipping Rates & Costs

We are excited to offer FREE standard shipping on all orders to the countries we serve.

The price you see at checkout is the final price you pay. There are no hidden shipping fees.

Order Processing Time

This is the time it takes for us to prepare your order for shipment.

• Standard Items: Orders for standard, in-stock items will be processed and dispatched within 3-5 business days.
• Customized Items: Personalized or custom-made items require special attention and will be processed and dispatched within 5-7 business days.

Please note that our business days are Monday through Friday, excluding public holidays.

Shipping & Transit Time

Once your order has been dispatched, the transit time is the period it takes to arrive at your address.

• Estimated Shipping Time: Delivery typically takes 15-30 business days, depending on your location.

Please Note: This timeframe is an estimate and not a guarantee. Shipping times can be affected by factors beyond our control, such as customs clearance procedures, holiday season delays, severe weather, or local postal service performance. Your patience and understanding are greatly appreciated.

Order Tracking

Once your order is on its way, you will receive a shipment confirmation email containing your tracking number. You can use this number to track your package's journey on the carrier's website.

If you don't receive the email within the expected processing time, please check your spam or junk folder before contacting us.

Customs, Duties, and Taxes

While we offer free shipping, please be aware that Overlandtrek is not responsible for any customs duties, import taxes, or tariffs that may be imposed by your destination country. The recipient of the package is responsible for all such fees.

We have no control over these charges and cannot predict what they may be. For more information, please contact your local customs office.

Address Accuracy

It is the customer's responsibility to ensure that the shipping address provided is complete and accurate. We are not responsible for lost or returned packages due to an incorrect or incomplete address.

If you have any questions about our Shipping Policy, please don't hesitate to contact our customer service team at info@Overlandtrek.com. We're here to help!

Last Updated: June 11, 2025